Help
Product specs, shipping details, store-team training, and how to reach us. If you cannot find what you need, call 877-725-2469 and we will sort it out.
Guaranteed Analysis & Ingredients
Full ingredient decks and guaranteed analysis for every item. This is what your vendor review or category team will ask for.
View specs ›
Shipping & Packaging
How orders ship, case packs, and what arrives at your back door. Everything goes FedEx Ground direct to store from Delaware.
See shipping details ›
Case Help & Training Videos
For store teams already running a display. Short how-to videos for setup, restocking, cleaning, and ordering.
Watch the videos ›
Contact Us
Reach orders, accounting, or customer service directly, or send a general note. Phone and email both go to real people here in Delaware.
Get in touch ›
Quick Answers
The three things we get asked most.
How fast do orders ship?
FedEx Ground from Delaware, so transit depends on your distance from us. Every order includes tracking.
What is the shelf life?
One year. Treats arrive finished and shelf-stable, with no baking or refrigeration needed in store.
Do you support EDI?
Yes, full EDI through a major retail network, or chain-formatted invoice emails if you prefer.
Not a Partner Yet?
Our in-store bakery program puts a branded display cart of gourmet dog treats in your bakery department, with ordering, invoicing, direct store delivery, and replenishment handled by us.
See the Bakery Program
Or call 877-725-2469