Shipping & Packaging
Everything ships from our bakery in Millsboro, Delaware. Here is how orders travel, how they are packed, and what to do if something arrives damaged.
Where we ship
Anywhere in the United States and Canada, direct to your store's receiving door.
Tracking
Every order gets a tracking number when it ships, so your team knows when to expect it.
Rates
Many items are priced by weight. Each item's weight is on its detail page, rounded up to the next full pound to match carrier policy.
How We Pack a Case
These are decorated treats, so they are packed to survive the trip rather than just to fit in a box.
Each case goes into its own box first.
Inside the case, every row of treats is layered with wax paper and bubble wrap to protect against breakage.
Those boxed cases are packed into a larger outer box, cushioned with packing peanuts.
If Something Arrives Damaged
It happens occasionally with decorated product. Tell us and we will credit your next order. No forms, no return shipment.
Email customers@tailbangers.com with the details below.
What to send us
Questions about case packs, delivery timing, or setting up a display? Call us and we will walk through it.